Booking terms & cancellation
Last updated: 10 October 2026
These are the terms for private trips arranged by Lucky Dragon Tours & Treks in Bhutan and Nepal. Your written quote and itinerary confirm the details of your own trip; where they differ from these general terms, your quote applies.
Booking and deposit
To confirm your trip, please pay a deposit of 20% of the land cost, plus the airfare if we're booking your flights into Bhutan. Flights into Paro are limited and fill quickly, so it's wise to book early. The balance is due 60 days before departure. For customised or last-minute trips, the payment schedule may vary, and we'll agree it with you.
How to pay
Most of our guests pay by Wise, which is quick and has low fees. An international bank (wire) transfer works too. We share our bank details once your trip is confirmed; please email us a copy of the transfer slip. We don't take card payments through the website.
What's included
- 3-star hotels (4- and 5-star upgrades on request)
- All meals, with tea and snack breaks
- A private licensed guide and a private vehicle with driver
- Entrance fees to the sites in your itinerary
- Bhutan's Sustainable Development Fee (SDF), the Bhutan visa fee and government taxes
Not included: international flights (unless we book them for you), travel insurance, hotel upgrades, tips for your guide and driver, and personal expenses such as drinks, laundry and spa treatments. Your quote lists exactly what your trip includes.
If you cancel
Please tell us in writing. The charge depends on how long before departure you cancel:
- 90 days or more: no charge
- 60 to 89 days: USD 150 administration fee
- 45 to 59 days: 20% of the land cost
- 30 to 44 days: 50% of the land cost
- 20 to 29 days: 80% of the land cost
- Less than 20 days: 100% of the land cost
Airline and some hotel cancellation charges follow their own policies. The same scale applies to our trips in Nepal.
Changing your trip
If you'd like to change your dates or itinerary after booking, just ask. We'll do our best to help; any extra costs from hotels, airlines or permits are passed on at cost.
If we need to change your trip
Weather, road conditions, landslides, festival dates and flight schedules can change plans in the Himalayas. If something outside our control affects your trip, we'll always offer the closest possible alternative and keep you informed. Your safety comes first.
Passport and visa
Your passport must be valid for at least six months after your trip ends, with a blank page for the visa and stamps. Please send a passport-size photo of each traveller. We apply for your Bhutan visa once your trip is fully paid and email the approval, usually five to seven working days later.
Flights
Druk Air and Bhutan Airlines fly to Paro from Bangkok, Delhi, Kolkata, Kathmandu, Singapore and a few other cities. As their General Sales Agent, we can book your flights together with your tour. Airline schedule changes are outside our control, but we'll help you rearrange plans if they happen.
Travel insurance
Illness, accidents, weather, flight cancellations or lost luggage can interrupt any journey, and medical help or evacuation may be needed in remote areas. Your trip price doesn't cover these, so we strongly recommend comprehensive travel insurance. For treks and high-altitude trips, make sure it covers trekking at altitude and evacuation.
Health and fitness
Please tell us about any medical conditions, mobility needs or dietary requirements when you book, so we can plan the right pace. Parts of Bhutan are at high altitude: take it easy for the first days, and check with your doctor if you have any concerns.
Questions
Email [email protected] or message us on WhatsApp from our contact page. See also our privacy policy and terms of use.